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Attention

As of March 1, 2022, the legacy Barracuda Essentials Security, Compliance, and Complete editions are no longer available for purchase. Only existing customers can renew or add users to these plans.

Following October 30, 2022, the documentation and trainings will no longer be updated and will contain outdated information.

For more information on the latest Email Protection plans, see Barracuda Email Protection.

To update your bookmarks, see the following for the latest documentation and trainings:

Note that MSP customers should continue to follow Barracuda Essentials for MSPs.

How to Re-Enable a Suspended or Disabled Account

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If your trial period expires before you purchase a subscription, or if you do not renew your subscription, a warning message displays at the top of the web interface noting that your account has expired, and is either suspended or disabled. Additionally, an email notification is sent. To continue your service, purchase a subscription or contact your Barracuda Networks representative.

  • Suspended – If your account is suspended, the service continues to scan viruses only; configured policies are no longer applied, spam is not blocked, and spooling is disabled.
  • Disabled  If  your account is disabled, all mail to your domains is rejected by the service.