It seems like your browser didn't download the required fonts. Please revise your security settings and try again.

Attention

Starting May 1st, 2018, we will no longer offer the ArchiveOne family of products. This includes all editions of ArchiveOne, ArchiveOne for Files, Max Compression, and Access Security Manager. If you currently hold a maintenance and support contract, you will continue to receive our award-winning support until your contract expires, or until May 1st, 2019, whichever occurs first. The license for ArchiveOne is perpetual; therefore the software may continue to be used independently without any updates or support indefinitely.

How to Change Default Text in Stubbed Content

  • Last updated on

This article refers to the Barracuda ArchiveOne version 6.0 or higher.

When a message is archived and a message stub is created, you can use the message stub to easily retrieve the original email form the archive through either Quick Link Client or using the retrieval link. The default text in a message stub display as:

message_stub_text.png

To customize the text, stop any running policies, and then modify the appropriate language file:

  1. Open the ArchiveOne Admin Console, right-click Policies, and click View Status.
  2. If the first phase is running, click Stop the current policies, and confirm the status displays as Not running.
  3. If the second phase is running, click Stop the second phase, select Immediate, and confirm the status displays as Not running.

    Any items pending archive remain in the queue and are archived once the process is resumed.

  4. Click Close status window, and click the ArchiveOne Admin console.
  5. On the Archive Server, navigate to the ArchiveOne installation directory, for example, C:\Program Files (x86)\Barracuda\ArchiveOne.
  6. Make a copy and rename the desired language file, for example, C2CLang_Common_English_0009.txt.
  7. Open the file in a text editor such as Notepad, and find the following line:
    "<b>This message has been archived.</b> To retrieve it in Outlook double click the email, for Outlook Web App and non-Outlook ","","<b>This message has been archived.</b> To retrieve it in Outlook double click the email, for Outlook Web App and non-Outlook"
  8. Edit the second sentence to customize the text, for example,
    "<b>This message has been archived.</b> To retrieve it in Outlook double click the email, for Outlook Web App and non-Outlook ","","<b>This message has been archived.</b> To view this message in full or to reply to the original email, double-click the message in the Outlook pane to open it. If you are viewing the message from OWA, click on the link below."
  9. Save and close the file.
  10. Open the Microsoft Services console services.msc, right-click ArchiveOne Service, and click Start.

Any new archived message stubs display using the specified text; existing message stubs remain untouched.