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As of March 1, 2022, the legacy Barracuda Essentials Security, Compliance, and Complete editions are no longer available for purchase. Only existing customers can renew or add users to these plans.

Following October 30, 2022, the documentation and trainings will no longer be updated and will contain outdated information.

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How to Configure an Office 365 Exchange Online Service Account and Import Historical Data

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An Office 365 Exchange Online service account provides Exchange Server directory permissions to grant the Barracuda Cloud Archiving Service read access to all mailboxes.

Requirements

If this is a Cloud Service Provider (CSP) account, refer to this article Azure MFA Requirements for Microsoft CSPs to ensure the correct configuration is set.

Microsoft Exchange Online

Microsoft Exchange Online message throttling policies set bandwidth limits and restrict the number of processed messages. Throttling is enabled by default in Microsoft Exchange Online. Currently you cannot set policies to disable throttling in Exchange Online; for details, refer to the Microsoft Outlook dev blog. Barracuda is working on a solution to provide this option in the future.

To import archive mailbox/personal archives, click Advanced Options during configuration, and select Process Personal Archives :
PersonalArchive.png 

 

To import from Exchange Online using EWS, see How to Configure Microsoft Exchange Online Email Import Using EWS . If you are not using EWS, use the following instructions to import from Exchange Online.

Step 1. Connect to Office 365 Exchange Online

  1. Install Exchange Online module.
    • If you have already installed Exchange Online module, proceed to the next step.
    • To install Exchange Online module, open Windows PowerShell as an administrator and enter the following command: 
      Install-Module -Name ExchangeOnlineManagement
  2. Connect to Exchange Online Powershell and log in with your Office 365 administrator account using the following command:
    Connect-ExchangeOnline

    For more information on connecting to Exchange Online Powershell, see the Microsoft article https://docs.microsoft.com/en-us/powershell/exchange/connect-to-exchange-online-powershell?view=exchange-ps.

  3. After you connect to Exchange Online PowerShell, enter the following command:

    Get-Mailbox -ResultSize unlimited | Add-MailboxPermission -User <ServiceAccount@domain.com> -AccessRights fullaccess -InheritanceType all -Automapping $false

    Permissions are assigned on existing mailboxes only; if additional mailboxes are added to your organization, you must rerun this command.

    For more information on adding mailbox permissions, see Add-MailboxPermission in Microsoft TechNet. For information on testing mailbox rights, see Get-MailboxPermission in Microsoft TechNet.

Step 2. Import from Office 365 Exchange Online

Automatically Discover Settings
  1. Log into the Barracuda Cloud Archiving Service as the admin, and go to Mail Sources > Exchange Integration.
  2. Click Start New Action. In the Select Action page, click Email Import.
  3. In the Select Server page, click Add New Server.
  4. In the Add New Server dialog box, enter a Configuration Name, the service account email address and password.
  5. Click Autodiscover.


If autodiscover is unable to identify your settings, use the steps in the following section, Manually Configure Settings.

Manually Configure Settings

Use the steps in this section only if autodiscover is unable to identify your settings as described above in the section Automatically Discover Settings.

Step 1. Manually Obtain Exchange Hostname Using PowerShell
  1. Open Windows PowerShell, and connect to Office 365 Exchange Online.

  2. Enter the following command, and then press Enter:
    Get-Mailbox -Identity <username for service account> | Format-List ExchangeGuid, PrimarySMTPAddress

  3. To determine the Exchange Hostname, combine the ExchangeGuid with the domain portion of the PrimarySMTPAddress to form ExchangeGuid@domain.com.
    powershellCommand.png
  4. To close out the remote PowerShell session, enter the following command, and then press Enter:
    Disconnect-ExchangeOnline
Step 2. Manually Configure Server Settings for Email Import
  1. Log into the Barracuda Cloud Archiving Service as the admin, and go to Mail Sources > Exchange Integration.

  2. Click Start New Action. In the Select Action page, click Email Import.
  3. In the Select Server page, click Add New Server.
  4. In the Add New Server dialog, click Configure Manually; enter the Exchange details:
    1. Configuration Name – Enter a name to identify the configuration.
    2. Exchange Hostname – Enter the Exchange hostname from Step 1 Manually Obtain Exchange Hostname Using PowerShell.  
    3. Username – Enter the service account username.
    4. Password – Enter the password associated with the username.
    5. Exchange 2013 – Select Yes.
    6. Advanced Options – In the Proxy Server field type outlook.office365.com and leave the Global Catalog Server field blank.
  5. Click Save to add your configuration and close the dialog box.
  6. In the Configure Action page, click Continue.

  7. In the View Summary page, select All Users from the Source drop-down menu.

  8. Specify the desired Date and Schedule settings. Click Continue.

  9. Verify the configuration settings in the View Summary page, and then click Submit to add the Email Import to the Scheduled Actions table.