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Resellers

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Activate a Barracuda Backup Device as a Reseller

Important
If you are a Barracuda MSP customer, see MSP App before proceeding.

If you are linking a Barracuda Backup Virtual Appliance (Vx), it is crucial that the Barracuda Backup Vx that will be performing backups be linked to your Barracuda Cloud Control account before you link the receiving unit. Attempting to link the receiving unit first can cause linking issues for your entire Vx deployment.

The Barracuda Backup appliance must be linked online before backups can be initiated.

Add New Client Device

Use the steps in this section to activate a new Barracuda Backup device on behalf of a client:

  1. Go to http://login.barracuda.com, and log in using your reseller account credentials.
  2. Click Backup in the left pane, and go to Admin > Activate Barracuda Backup.
  3. Enter the Serial Number and Linking Code from the sticker on the back of the Quick Start Guide included with the appliance.
  4. In the Is this Backup device for your client? section, select Yes, it is for my client:
    ResellerLinkingClientDevice.png
  5. Click Next. The wizard launches. In the Client Info page:
    • If there are no existing clients on your account, enter the client details in the associated fields, and click Continue.
    • If this device is for an existing client, click Select to the right of the client name.

    • If this device is for a new client, click Add new, and enter the client details in the associated fields, and click Continue.

      If you clicked Add new and want to return to the Client Info list of clients, click Select another client, and click Select to the right of the client name.

  6. The Device Info page displays.
  7. Enter a Device Name to represent the device in the UI. If you previously defined display groups, select the Display Group to which to add the device to from the drop-down menu.

  8. From the Time Zone drop-down menu, select the time zone where the appliance will be physically located.

  9. In the Enter device location section, specify the geographical location of the appliance.

  10. In the Preferences section, select all that apply:

    • Automatically update device firmware after activation
    • Client will receive email alerts from this Backup device
    • Reseller will have administrative access to this Backup device
      ResellerSelectClientPrefs.png
  11. Click Continue. The Terms of Service page displays.

  12. Read and accept the terms, and click Done.

    If you select to automatically upgrade the firmware after activation, the device downloads the firmware package, installs it, and automatically reboots. This process can take up to 20 minutes to complete and the Barracuda Backup device may be unresponsive. Allow the upgrade to complete before continuing with the configuration. When the unit comes back online, you must log out and then log back in to the user interface to clear any cached pages.

  13. Once the device is activated, click Go to Dashboard.
  14. You can now set up data sources on the Barracuda Backup appliance.

Activate a New Reseller Device

  Use the following steps to add a new Barracuda Backup device to your account:

  1. Go to http://login.barracuda.com, and log in using your reseller account credentials.
  2. Click Backup in the left pane, and go to Admin > Activate Barracuda Backup.
  3. Enter the Serial Number and Linking Code from the sticker on the back of the Quick Start Guide included with the appliance.
  4. In the Is this Backup device for your client? section, select No, it is for my company, and click Next.
  5. The wizard launches. In the Your Info page, enter your contact information.
  6. Click Continue. The Device Info page displays.
  7. Enter a Device Name to represent the device in the UI. If you previously defined display groups, select the Display Group to which to add the device to from the drop-down menu.

  8. From the Time Zone drop-down menu, select the time zone where the appliance will be physically located.

  9. In the Enter device location section, specify the geographical location of the appliance.

  10. In the Preferences section, select whether to Automatically update device firmware after activation.

  11. Click Continue. The Terms of Service page displays.

  12. Read and accept the terms, and click Done.

    If you selected to automatically upgrade the firmware after activation, the device downloads the firmware package, installs it, and automatically reboots. This process can take up to 20 minutes to complete and the Barracuda Backup device may be unresponsive. Allow the upgrade to complete before continuing with the configuration. When the unit comes back online, you must log out and then log back in to the user interface to clear any cached pages.

  13. Once the device is activated, click Go to Dashboard.
  14. You can now set up data sources on the Barracuda Backup appliance.