To delete an account, perform the following steps.
Note: You must be logged in as an Admin user to perform these steps. An admin can delete other admins, but not their own (for example, admintest cannot delete admintest).
At the account page, click Details.
The Details page is displayed.Click the Delete button and then select your option from the table below.
If…
Then…
no active serial numbers are associated with the account,
the following confirmation pop-up is displayed.
Click the Confirm button.
The Account is deleted.
active serial numbers are associated with the account,
the following popup is displayed.
Select click here to display the Product Change Request Form (or call the phone number displayed).
The following form is displayed.
Complete the form and click Submit.
Click OK to return to the Edit Account page.