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Barracuda MSP App

Linking ConnectWise Accounts to Content Shield Plus and Essential Services

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To link ConnectWise accounts, perform the following steps. To display this page, see Accessing ConnectWise Manage Integrations.

  1. At the ConnectWise Manage Integrations ribbon, select Accounts.

    image2023-4-14 14:35:28.png
    The Accounts page is displayed.

    image2023-4-14 14:44:56.png
  2. Select the account you want to link. See Viewing Unlinked Accounts.
    Note: You can use the MSP Account filter image2023-4-14 14:38:39.png to search for accounts or companies.

    image2023-4-14 14:38:19.png
  3. Click the Link button.
    The Link Account pop-up is displayed.

    image2023-4-14 14:46:46.png
  4. Select the Choose a ConnectWise company to link down arrow.
    A list of existing ConnectWise companies is displayed.

    image2023-4-14 14:47:30.png
  5. Select the company you want to link and click Confirm.
    The Account page is displayed with the account status changed to Linked.

    image2023-4-14 14:48:43.png