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Barracuda Content Shield

How to Download and Install the Barracuda Content Shield Suite for Mac OS

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The Barracuda Content Shield Suite for Mac OS supports High Sierra 10.13.4 and Mojave 10.14.6. For endpoint computers that use Firefox, Barracuda Content Shield Suite requires Firefox 68.0 or later.

The Barracuda Content Shield Suite for Mac OS includes the Web Filtering Component (WFC), which applies policies you create on the Advanced Filtering page to endpoint web traffic. The suite is installed manually on endpoint machines as described below. For endpoint computers that use Firefox, Barracuda Content Shield Suite requires Firefox 68.0 or later.

Installation

  1. From the endpoint machine, log into your Barracuda Content Shield account.
  2. Go to the Downloads page. You will need to download two files from this page in order to perform the BCS installation, and Barracuda recommends saving both files in the same folder/location on your computer (though the browser will probably store both files in the Downloads folder).
  3. First, click Account Configuration File to download the key file. Click Save File if you are prompted by your browser to do so. This file is named bcs.key, and the installer wizard will prompt you to locate this file during the installation process.
  4. Next, click Download for the Mac OS Agent installer. Click Save File if you are prompted by your browser to do so. The file is named BarracudaContentShieldSetup-[version].dmg. 

  5. Open the BarracudaContentShieldSetup-[version].dmg file, which loads a popup with the Barracuda WFC Installer.pkg and the WFC Uninstaller. Run the Barracuda WFC Installer.pkg, accept the license agreement, and follow the prompts in the wizard to install.
  6. On the Account Settings screen of the wizard, click Load Settings to browse for the bcs.key file. Click Continue, then click Install. You will be prompted for the Mac administrator password.
  7. The wizard will then prompt you to Continue Installation, noting that the machine must reboot to finish the installation. You can cancel the install at this time if needed.
    Important: When the install completes, the installer will prompt you to either Keep or Move the installer file to the Trash.

    Warning! If you move the installer file to the Trash, you will not be able to uninstall the suite without downloading the installer again. Barracuda recommends keeping the installer file in case you want to uninstall the suite in the future.



    KeepOrTrash.png

To verify that the BCS WFC is installed and running, you can launch the Mac’s Activity Monitor and search for wca. Ensure that you are viewing All Processes; otherwise, the agent process will not be displayed.

activity_monitor.png

Uninstalling the Agent

Open the BarracudaContentShieldSetup-[version].dmg file, and then double click on the WFC Uninstaller. You will be prompted for the Mac admin password, and you will be prompted to allow the machine to restart. Barracuda recommends rebooting if you want to reinstall the suite at a later time.

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