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Barracuda MSP App

Deleting Accounts

  • Last updated on

To delete an account, perform the following steps.

  1. At the account page, click Details.
    The Details page is displayed.

    image2022-10-31 11:50:38.png

  2. Click the Delete button and then select a condition from the table below.

    If…

    Then…

    no active serial numbers are associated with the account,

    the Delete Account pop-up is displayed.

    campus del acct no serial.png

    a.       Click the Delete button.

    The Confirm pop-up is displayed.

    del acct confirm.png

    b.       Select the check box.

    The Confirm button is enabled.

    del acct confirm1.png

    c.       Click the Confirm button.

     The Account is deleted.

    active serial numbers are associated with the account,

    the Delete Account pop-up is displayed.

    del acct serial.png

    a.       Click the Delete button.

    The Confirm pop-up is displayed.

    del acct confirm serial.png

    b.       Select the check box.

    The Confirm button is enabled.

    del acct confirm serial1.png

    c.       Click the Confirm button.

    The Account is deleted.

    the account has pending serial numbers to be activated,

    the Delete Account pop-up is displayed.

    dele acct pending.png

    1. Select the click here link or call the listed partner support number.
    2. Click the Cancel button.