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Barracuda ArchiveOne

MSG0011: You do not have write permission on the configuration files

  • Type: Knowledgebase
  • Date changed: one year ago
Solution # 00007652

Scope: ArchiveOne Enterprise, all versions

Answer:

SYMPTOMS

When opening the ArchiveOne Admin console, you are prompted to select the Configuration server name and then you receive the following message:

MSG0011: You do not have write permission on the configuration files. You may need to log off and log on again to gain access through membership of the ArchiveOne group

ROOT CAUSE

You do not have permissions to the configuration files in the Add-ins share for the specified Configuration server.

RESOLUTION

You should confirm the following:

1. That you are a member of the ArchiveOneUsers security group.

2. Only members of a particular security group (by default, named ArchiveOneUsers) have access to the ArchiveOne Admin console.That you have logged off and on again if you have only just been added to this security group.That you have specified the correct Configuration server name.





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