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Barracuda ECHOplatform

Activating Seats to an Account

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To activate seats to an Account, perform the following steps.

  1. At the ECHOplatform ribbon, click More Services, and then select Content Shield from the drop-down menu, as shown below.
    image2019-6-19 12:14:55.png
    The View Purchased Content Shield page is displayed.
    image2019-6-19 12:15:58.png
  2. Select which accounts to view by clicking the All Accounts drop-down arrow.
    The accounts are displayed.
    Note: You have the option of selecting the Master Partner’s accounts, the sub-partner accounts, or all the accounts combined.
  3. At the desired Account row, click the Activate button to select seats to activate.
    The Select Seats to Activate pop-up is displayed.
    image2019-6-19 12:17:36.png
  4. At the Activated Seat(s) field, type the number of seats you want to activate.
    The Activate button is enabled.
    Note: If packages contain duplicate services, they cannot be activated to the account. The lock image2019-6-19 12:18:41.png icon beside the seat indicates an overlapping service.
    Click the Activate button.
    The Account begins activating with the number of seats and activation status displayed, as shown below.
    image2019-6-19 12:19:41.png
  5. Hover over the activation status image2019-6-19 12:20:15.png icon to display status.
    Colors: Green text indicates that the service is activating. Red text indicates that the service failed activation.
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