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Barracuda Email Security Service
Barracuda Email Security Service

How to Migrate Your MailFoundry Account

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This article lists the steps needed to finish the migration of your mailfoundry email account to the Barracuda Email Security Service.

The following steps have already been completed for your account migration:

  1. Barracuda has migrated configuration information from your mailfoundry account.
  2. Barracuda has created an administrator account for your organization in the Barracuda Email Security Service. You will have a chance to reset the password for this account.

You should have received an email from Barracuda outlining the high level steps. Follow the steps below to finish migrating your account to the Barracuda Email Security Service.

Step 1. Log in as Administrator

This step ensures you have administrator level access to your account.

  1. Click the link sent to you in an email from Barracuda. The subject of the email is MailFoundry to Barracuda Email Security Service migration. The login page displays.
  2. Click Request Password. A new password is sent to the email address on file.
  3. When you receive the email, click on the link in the email to reset the password.
  4. Enter a new secure password. Remember that this is the password for your administrator account. For security, do not share this password with anyone.
  5. Once you are logged in with the new password, click Email Security in the left navigation pane; the Overview > Dashboard page displays and you are logged into the Barracuda Email Security Service as administrator:
    dashboard.png

Step 2. Verify Domains and Configuration

  1. Click the Domains tab. The Domains Manager page displays. Confirm each of your domains is listed here.
  2. Double check that the IP address of the Mail Server for each host is correct. If it is not correct for a domain, click Edit in the Settings column for that domain to make modifications:
    domainSettings.png
  3. Verify the IP address for the mail server for the domain, and click Save Changes.

    Connectivity from Barracuda Email Security Service to the mail server is verified in a separate step.
  4. In the Domains page, for each of the domains, click Manage in the Domain Options section, one domain at a time.
  5. For each domain, verify all settings on the Inbound Settings pages are correct for each sub-tab: Anti-Spam/Antivirus, Custom RBLs, Rate Control, IP Address Policies, Recipient Policies, Sender Policies, Sender Authentication, Content Policies, and Anti-Phishing. Use these pages to create policies for inbound mail.
    antiSpam.png

Step 3. Ensure Connectivity

  1. If you have trouble routing email traffic through the service, make sure that your firewall allows traffic originating from the Barracuda Email Security Service. To allow mail traffic from the service, open your firewall ports to allow the IP address ranges 64.235.144.0/20 and 209.222.80.0/21 such that your LDAP and Microsoft Exchange servers can communicate with the Barracuda Email Security Service.
  2. Additionally, open these  ports in your corporate firewall to allow communication between the Barracuda Email Security Service and remote servers:

    Port Direction Used for
    25 In/Out SMTP
    389 In/Out LDAP
    636 In/Out LDAP
  3. To ensure that the service can send traffic to the mail servers listed for each of your domains, click Domains Manager.
  4. Click Edit in the Settings column for the first domain in the list; the Domains > Domain Settings page for this domain displays. click Test:
    clickTest.png
  5. The Mail Server Test page displays:
    MailServerTest.png
  6. Enter the username of a mailbox on the server that you can readily test, and click Send. If the email is routed correctly, a Success message displays. If the Success message does not display and the recipient does not receive the test email, double check the steps above. If a problem persists, see the troubleshooting section below.
  7. Verify that the Barracuda Email Security Service is able to reach your configured LDAP server. Go to Domains > Domain Manager > Settings, configure your LDAP host and click Test Settings. If you have problems connecting, open your firewall ports as described below.

Troubleshooting

Verify that your firewall allows traffic originating from the Barracuda Email Security Service. To allow mail traffic from the service, open your firewall ports to allow the IP address ranges 64.235.144.0/20 and 209.222.80.0/21 such that your LDAP and Microsoft Exchange servers can communicate with the Barracuda Email Security Service.

Additionally, open these ports in your corporate firewall to allow communication between the Barracuda Email Security Service and remote servers.

Port Direction Used for
25 In/Out SMTP
389 In/Out LDAP
636 In/Out LDAP

Step 4. Route Email through the Barracuda Email Security Service

  1. Go to the Settings page for this domain.
  2. Make note of the two MX records listed under the MX Records Configuration section. They are listed as Primary and Backup:
    MXRecords.png
  3. Log in to your ISP or hosting provider and change the MX records to the records listed above.
  4. Depending on your ISP settings, this change can take a few minutes to a few hours to complete. Once complete, email begins flowing through the Barracuda Email Security Service.
  5. Go to the Overview > Message Log page to look for incoming email. Your email is now being filtered by Barracuda Networks:
    MessageLog.png

Repeat this process for each additional domain.

Important
If you have Sender Policy Framework (SPF) checking enabled on your mail server or network, it is critical when using the Barracuda Email Security Service that you either disable SPF checking in the service or add the Barracuda Email Security Service IP ranges 64.235.144.0/20 and 209.222.80.0/21 to your SPF exemptions. Otherwise, your SPF checker blocks mail from domains with an SPF record set to Block because mail is coming from a Barracuda Email Security Service IP address not in the sender's SPF record.

See Also

Overview and inbound policy configuration:

Outbound policy and encryption settings:

Advanced topics:

 

 

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