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Attention

As of March 1, 2022, the legacy Barracuda Essentials Security, Compliance, and Complete editions are no longer available for purchase. Only existing customers can renew or add users to these plans.

Following October 30, 2022, the documentation and trainings will no longer be updated and will contain outdated information.

For more information on the latest Email Protection plans, see Barracuda Email Protection.

To update your bookmarks, see the following for the latest documentation and trainings:

Note that MSP customers should continue to follow Barracuda Essentials for MSPs.

Advanced Threat Protection Reports

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The Advanced Threat Protection (ATP) service analyzes inbound email attachments and publicly accessible direct download links in a separate, secured cloud environment, detecting new threats and determining whether to block such messages.

When ATP determines an attachment contains a threat and blocks the message, Barracuda highly recommends that you review each infected ATP Report before determining whether to deliver the message. For more information, see Understanding Advanced Threat Protection Reports.

End users cannot deliver ATP-quarantined messages from their quarantine log. They must contact an administrator to do so.

Determine Whether to Deliver Message

  1. Log into Barracuda Email Security Service as the administrator, and go to Overview > Message Log.
  2. Set message filters and search criteria as needed, and click Search.
  3. Messages blocked by ATP display as Not Delivered.
  4. Click on the message, and in the reading pane, click ATP Reports.

  5. The Email Delivery Warning dialog box displays a list of attachments, one or more of which is suspected of being Infected. If you want to deliver the email and the associated attachments, first review the report for each attachment.

  6. Click View Report for the suspicious attachment, and review the report details.
  7. Repeat step 6 for each attachment.
  8. Once you review all attachments, and if you determine you want to deliver the email and the associated attachments, review and accept the disclaimer, and click Deliver in the Email Delivery Warning dialog box.
  9. If the message is delivered successfully, the Delivery Status changes to Delivered. If the mail cannot be delivered, this is reflected as a notice in your browser window and the Delivery Status does not change.
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