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Barracuda Email Security Service

Barracuda Message Center User Guide

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For an overview of the web interface, see Understanding the Barracuda Message Center Web Interface.

Encrypted Email Messages

When you receive an encrypted email message via the Barracuda Message Center, the sender intended to secure the message content so that only you, the recipient, can view the body of the message.

Example 1. Sample Email Notification Subject.

You have received an encrypted message from @.net. The sender intended for the message contents to be secured by
using the Barracuda Email Encryption Service. You can retrieve the message from the Barracuda Networks Message Center.

To view your secure message, click here, or copy and paste the following URL into the browser:


The secure message will expire in 30 days.  

Once you click the link or paste the URL from the email notification into your browser, the Barracuda Networks Message Center page displays. Log into Barracuda Message Center:

  1. The first time you use the Barracuda Message Center, you are prompted to create a password. Note that the password does not have an expiration date.
  2. The password must include at least one special character and be at least 8 characters long.
  3. Enter your password and click Done; the Encrypted Messages page opens.

On all subsequent uses, you are prompted to enter your username and password. Your username is always your email address. If you forget your password, click Forgot your password and follow the instructions to reset your password.

Access Secure Email Message

The Barracuda Message Center provides you with a web interface much like any web-based email program. View a list of all encrypted messages, view the contents of a single message, delete messages, or download messages to your local system.


View Messages

Click on a message to view the contents. You are the only one who can read the message body. Click Show All Headers in the upper right to view the message headers. From the message window you can select from the following options: Reply to, Reply All, Print, Delete, or Download the message. Click on an attachment to download it to your local system.

Reply to Messages

Click Reply to reply to the sender of the encrypted message, or click Reply All to send your encrypted response to all other recipients of the message. The contents of your reply is also be encrypted. Additionally, if you want to include attachments with your encrypted message, click Add or click Browse to navigate to and select files. Click Send; the message and attachments are encrypted before returning to the sender.

Save Message Content

To save the original email, click Download to save the entire message, including attachments, to your local system.

Delete Multiple Messages

In the Encrypted Messages window, click the check box next to the messages you wish to remove, and then click the Delete icon on the tool bar. To refresh the message list, click the Refresh icon on the tool bar.

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