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Barracuda Email Security Service

Why do I see Message Log entries with a subject of “Message has no content” on the Barracuda Email Security Service?

  • Type: Knowledgebase
  • Date changed: 4 years ago
Solution #00006291

Scope:
- The Barracuda Email Security Service
- The Barracuda Cloud Protection Layer

Answer:
If your Message Log shows an email message with a subject of  “Message has no content,”  this is due to a failed connection. The Barracuda Email Security Service / Barracuda Cloud Protection Layer now logs all failed connections. The record for a failed connection will show the from/to data, but the log entry will not have any header or body content. So mail that is malformed or going to an invalid recipient will now appear in the logs but with the “Message has no content” subject line.