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Understanding Device Behavior when Disabled or Subscriptions Expire

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This article refers to Barracuda Message Archiver Legacy Release firmware or higher.

Important
Barracuda retains the right to disable access to the account the moment the subscription expires. If a subscription remains expired for a period of 30 days, and arrangements have not been made with Barracuda, data will be moved to a purge queue.

The following tables list Barracuda Message Archiver behavior when the device is disabled or subscriptions expire.

Table 1. Disabled Device Behavior.

Virtual AppliancePhysical Appliance

Inbound mail services and processing stops:

  • SMTP Journaling stops working
  • Exchange Integration jobs stop running
  • PST Imports are disabled
  • Journal Accounts stop fetching mail
  • GroupWise Sync is disabled
  • Search stops functioning
  • Mail continues to be accepted and processed
  • Archived mail is not searchable
  • UI configuration changes are disabled

 

Table 1. Expired Subscriptions.

Virtual AppliancePhysical Appliance

Inbound mail services and processing stops:

  • SMTP Journaling stops working
  • Exchange Integration jobs stop running
  • PST Imports are disabled
  • Journal Accounts stop fetching mail
  • GroupWise Sync is disabled
  • Search stops functioning
  • All updates are disabled

 

 

 

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