This page contains links to articles that can help you understand a concept or help you to handle common issues.
General Troubleshooting Topics
The following topics are not related to a mobile device's operating system
- Allowing or Revoking Device Access
- Determining if a Device is Jailbroken or Rooted
- Locating and Managing a Lost or Stolen Device
- Testing Enrolled Device Connectivity
- Understanding How Device Restrictions Affect Applications
Troubleshooting Topics Based On Mobile Operating System
The following pages can help you with specific issues relevant to a mobile device's operating system.
- Troubleshooting for Android Devices
- Troubleshooting for iOS Devices