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Barracuda Mobile Device Manager

How to Pull Device Logs for iOS Devices

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Pulling iOS device logs requires that you have either Xcode or Apple Configurator 2 installed on a Mac computer.
There are currently no Windows tools that support pulling logs from iOS devices. 

This page describes how to pull device logs for iOS devices using either Xcode or Apple Configurator 2.

To pull device logs for Android devices, refer to How to Pull Device Logs for Android Devices.


Using Xcode to Pull Device Logs

  1. On a Mac computer, open Xcode.
  2. Plug the iOS device into that same computer.
    • On the device, you might be asked if you trust the computer. Tap Trust if you do trust this computer.
  3. On the Xcode menu on the computer, select Window > Devices.
  4. Devices display on a menu on the left. Select the device for which you want the log. The log appears in the main section of the screen,

xCode.png

Using Apple Configurator 2 to Pull Device Logs

  1. If Apple Configurator 2 is not already installed on your Mac computer, install it from the App Store.
    • If you already have Apple Configurator installed on the computer, you do not need to remove it.
  2. Open Apple Configurator 2 on the Mac computer.
  3. Plug the iOS device into that same computer.
    • On the device, you might be asked if you trust the computer. Tap Trust if you do trust this computer.
  4. On the Apple Configurator 2, view All Devices.
  5. Right-click the device for which you want the log and select Get Info.
  6. On the left, select Console. The log appears in the main section of the screen.

AC2_console.png

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