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Barracuda NextGen Firewall X

MailGW HA-Sync error 'filename too long'

  • Type: Knowledgebase
  • Date changed: 5 months ago
Solution #00005079 
 
Scope:
This solution replies to:
- NG Firewall firmware versions 4.2.x, 5.0.x, 5.2.x
- netfence firmware versions 4.2.x

 
Symptoms:

In the MailGW-Log following Error-Lines are logged:

 

  HA-SYNC (11646) (2) CDiPacket::Send() (2) CReqPacket::Code(): filename too long

 

Solution:

There is an eMail in your queue which has a file attached with more than XX chars. These file causes this error.

Search for the spoolID which causes the error in your MGW-GUI and delete it.

 

 

Link to This Page:
https://campus.barracuda.com/solution/50160000000IKXwAAO