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Barracuda NextGen Firewall X

Dirty HA Sync

  • Type: Knowledgebase
  • Date changed: 5 months ago

Solution 00005129


Scope:
This solution applies to:
- NG Firewall firmware versions 4.2.x, 5.0.x, 5.2.x
- netfence firmware versions 4.2.x


Symptoms:

HA boxes configuratio cannot be synchronised by pressing the HA Sync... button in the upper button bar of the Config window. The synchronisation process stops with the following error in the HA Box Synchronisation dialogue window:

HA sync pending PAR ready (13223 kb) COMPLETE update
Can't send PAR file: - SYNC DIRTY: refuse PAR file: box itself has a pending HA update



Solution:

The error message indicates that the previous synchronisation process has been interrupted and has not been completed successfully. 

HA synchronisation disruption can be aroused by restart of the Control Service or the CC-Conf Service. In case of disruption, the .par file used in the synchronisation process is not deleted from the file system in the final step. This disturbs the following synchronisation process.

 

Use the button "Clear Dirty Status" in the HA-Sync dialogue:
 



















Manual Solution:

Delete the outdated .par file from the former HA sync process manually. Choose the appropriate proceeding from the one's described below depending on the systems, which are to be synchronised.


Box-HA Sync: 
Synchronisation of the box configurations between two Box-HA partners. Proceed as follows to reset the synchronisation state:

 

On the primary and on the secondary box:
1. Log in at the command line interface.
2. Delete the .par file by typing following commands:

rm /opt/phion/config/update/ha.par
rm /opt/phion/config/update/update*

 

On the primary box:
After .par file deletion browse to Config and press the HA Sync... button in the upper button bar. Start the synchronisation process in the newly opened window by pressing the Do Complete Update button.


CC-HA Sync:
Synchronisation of a Range Tree between two CC-HA partners. Proceed as follows to reset the synchronisation state:

 

On the primary and on the secondary MC:
1. Log in at the command line interface.
2. Delete the .par file by typing following commands:

rm /opt/phion/maintree/update/ha.par*
rm /opt/phion/maintree/update/update*

 

On the primary MC:
After .par file deletion browse to Config and press the HA Sync... button in the upper button bar. Start the synchronisation process in the newly opened window by pressing the Do Complete Update button.

 


Link to This Page:
https://campus.barracuda.com/solution/50160000000IKYkAAO