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Barracuda Phone System

On-Demand Recording

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Users who belong to a group with On-Demand Recording permission may dial **2 on a live call to initiate call recording. Once the call is completed, the administrator can retrieve the recording from the Call Detail Records page. On Demand Recording only applies to calls which are not already being recorded. 

Calls that get recorded via On Demand Recording have no retention policy and are always purged at the end of the day. To preserve recordings, download before the recording day’s end.






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