Scope:
This solution applies to all Barracuda SSL VPN.
Answer:
Every User Database contains an Everyone Policy. This allows a single policy to be used to assign a resource to all users in that User Database. By default a number of key items are assigned to the Everyone policy, these are (as of Firmware 2.0):
- My Computer Application
- Default Profile
- Change PIN, Change Public Key, and User Self Service Access Rights
- Password and WebDAV Authentication Schemes
Should the Everyone Policy be deleted while it still the only Policy assigned to these items, or if new items are not in place to replace them with other Policies assigned to them, then it can cause all users to be locked out of the Barracuda SSL VPN due to not having a Profile, Authentication Scheme, or Access Rights.
Link to this page:
https://campus.barracuda.com/solution/50160000000IQ4oAAG