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Barracuda Web Application Firewall

How to Clear Locked Out Clients

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The client IP address(es) are blocked when a request from the client matches any of the following policy settings:

  • Follow Up Action set to Block Client-IP for an attack on the SECURITY POLICIES > Action Policy page.
  • Enable Bruteforce Prevention set to Yes in the URL policy associated with the Service on the WEBSITES > Advanced Security page.
  • Session tracking Status set to On for a Service on the WEBSITES > Advanced Security page.

The administrator can unblock the locked client IP address(es) using Clear Locked Out Clients on the WEBSITES > Advanced Security page.

To unblock a client IP address

  1. Go to the WEBSITES > Advanced Security page, Clear Locked Out Clients section.
  2. In the Client IP Address field, specify the IP address of the client that you want to unblock.
  3. Click Remove from the Lock Out List.
  4. Click Clear All to clear all blocked client IP addresses.
Last updated on