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Barracuda Web Security Service

How do I enable additional logging to troubleshoot a Barracuda Web Security (WSA) Synchronization issue?

  • Type: Knowledgebase
  • Date changed: one year ago
Solution #00005422

Scope:
All versions of Barracuda Web Security Agent

Answer:
Navigate to the Barracuda WSA Configuration Utility: Start > Programs > Barracuda > Web Security Agent > Configuration or search for and click on the WSAConfiguration.exe file

Click on Advanced
Click to enable Debug Mode
Click OK
Click Save (Click OK to confirm Save)
Click Sync button or restart the WSA Service or Reboot the client which will force a Sync
Look at C:\Windows\Temp\WSA.log


Link to this page:
https://campus.barracuda.com/solution/50160000000IP52AAG