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Barracuda Web Security Service

What do I do if Barracuda Web Security Agent (WSA) isn't sending traffic to Web Security Flex?

  • Type: Knowledgebase
  • Date changed: one year ago
Solution #00005443

Scope:
All versions of Web Security Agent

Answer:
1. Check Services to make sure the following services are started:
  • Barracuda Updater Services
  • Barracuda WSA Helper
  • BarracudaWSA
2. Use Task Manager to make sure the WSAMonitor.exe service is running

3. Check the system Date/Time. If the Date/Time is too far off, the WSA Service will 'fail open' so all internet traffic will route around the service.

Link to this page:
https://campus.barracuda.com/solution/50160000000IP57AAG