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Barracuda Web Security Service

How do I install the WSA when I see the error "Error 2738. Could not access VBScript run time for custom action."

  • Type: Knowledgebase
  • Date changed: 6 years ago
Solution #00006160

Scope:

Web Security Flex

Answer:

If you have a 64 bit machine then run:

c:\windows\syswow64\regsvr32 /u vbscript.dll 

This may throw an error and thats okay. Then run:

c:\windows\syswow64\regsvr32 vbscript.dll

That should give a "Succeeded" message....now run the install again.

If using a 32 bit machine:

c:\windows\regsvr32 /u vbscript.dll 

This may throw an error and thats okay. Then run:

c:\windows\regsvr32 vbscript.dll

That should give a "Succeeded" message....now run the install again

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