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Barracuda Web Security Service

What should I do when I get blue error wsa screen when surfing internet?

  • Type: Knowledgebase
  • Date changed: 4 years ago
Solution #00006940  

Scope:
Web Security Agent, version 4.3.028 and above.

Answer:

Follow the steps bellow:

1) Uninstall WSA. 
2) Upgrade .net framework to .NET 4.5.2 version. 
2) Run a Clean zip -Download this file from https://www.copy.com/s/thT9HVI7G3Moqywb. Extract it to a folder location of your choice and within cmd prompt cd to this folder and run Cleanup_xtra_man.bat. This will try to remove all remaining traces from WSA from the machine and its registry. 
3) Reboot the machine 
4) Now install the latest WSA version.


Link To This Page:


https://campus.barracuda.com/solution/5016000000146uAAAQ