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Barracuda Email Protection
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Note

If you purchased one of the following products, refer to Barracuda Total Email Protection.

  • Total Email Protection 
  • Total Email Security 
  • Essentials Complete 
  • Essentials Compliance 
  • Essentials Security

Using the Barracuda Email Protection Add-In

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The Barracuda Email Protection Add-In supports Outlook and Outlook Web Access (OWA) for Microsoft Office 365. If you are using the legacy Barracuda Outlook Add-in, see  Barracuda Outlook Add-In for information.

For setup details, see How to Deploy the Barracuda Email Protection Add-In.


Depending on how you or your administrator deployed the Email Protection Add-In, the Microsoft 365 authorization pop-up may temporarily appear after you take an action with the Add-In. This briefly confirms your credentials and then disappears. There is nothing you need to do.

ir-authorizing.png

Determine How to Handle Reported Email

Once a messages has been reported as suspicious, it will be sent to Barracuda Networks for further analysis and moved out of the Inbox to a selected folder. To determine which folder:

  1. Log into Outlook or OWA and select a message. The read message pane opens.
  2. Click the Barracuda Email Protection Add-In at the top of the window to open the actions panel.
    add-in-on-menu-bar.png
  3. The Report Email screen is displayed.
    add-in-report-email.png
  4. Click More at the bottom and select Settings.
    add-in-settings.png
  5. Click on Move email to and select the account folder that will receive reported messages (i.e. Deleted Items, Junk Email, a custom folder, etc.)

Report Suspicious Email

Report emails as suspicious and send to Barracuda Networks for further analysis.

  1. Log into Outlook or OWA, and select a message you want to report. The read message pane opens.
  2. Click the Barracuda Email Protection Add-In at the top of the window to open the add-in's actions panel.

    add-in-report-email.png
  3. Click the Report email button and select the reason that best describes the email.

    add-in-select-reason.png

  4. Click the Submit button. 

    add-in-reported-success.png

    Due to a small bug in Outlook Web Access (OWA), a message may not appear to move from the Inbox of a Shared Mailbox after being reported. Once the browser window is refreshed, however, it is clear that the message was successfully reported and moved.

    The Add-In will close once the message has been moved to the correct folder.

Send Encrypted Messages

Encrypt outbound messages for secure message transmission. 

Email Gateway Defense is a requirement for Encryption. Without it, Encryption cannot be set to On and messages will not be encrypted.

To encrypt an outbound message:

  1. Log into Outlook or OWA, and select to create, forward, or reply to a message. The compose message pane opens.
  2. Click the Barracuda Email Protection Add-In at the top of the window to open the actions panel. By default, Encryption is off.
    add-in-encryption-off.png

  3. Click to toggle Encryption to on. The encryption attachment is added to your message.

    Do not delete the attachment. If deleted, the message will not be encrypted.

    add-in-encryption-on.png

  4. Complete and send the message. The Add-In will close once the message has been sent.