Using the Barracuda Email Protection Add-In

The Barracuda Email Protection Add-In supports Outlook and Outlook on the web for Microsoft Office 365. If you are using the legacy Barracuda Outlook Add-in, see  Barracuda Outlook Add-In for information.

Determine How to Handle Reported Email

Once a messages has been reported as suspicious, it will be sent to Barracuda Networks for further analysis and moved out of the Inbox to a selected folder. To determine which folder:

1. Log into Outlook or Outlook on the web and select a message. The read message pane opens.
2. Depending on the Outlook/Outlook on the web version and your operating system, find and click one of the following buttons:
   • the Barracuda Email Protection Add-In button at the top of the window, or
     
   • the apps button.
     
     and then the Barracuda Email Protection Add-in app.
     
3. The Report Email screen is displayed.
   
4. Click More at the bottom and select Settings.
   
5. Click the arrow to the right of Move email to and select the account folder that will receive reported messages (i.e. Deleted Items, Junk Email, a custom folder, etc.)
   

Quickly Report Suspicious Email

You can very quickly report a suspicious email to Barracuda Networks and move the message to the folder of your choice. (Junk Email is the default folder. See the steps above to change to a different folder.) If you prefer to also provide your reasoning for thinking the message is suspicious, see Report Suspicious Email and Provide Reasoning below.

To quickly report a suspicious email:

1. Select a message in Microsoft Outlook or Outlook on the web.
2. Click the Report Email button in the menu bar above the message.
   
   
3. The Report email to Barracuda dialog box opens. Click Report.
   
4. That's it. The message has been reported and moved to the folder configured above.
   

Report Suspicious Email and Provide Reasoning

Report emails as suspicious and send to Barracuda Networks for further analysis.

1. Log into Outlook or Outlook on the web, and select a message you want to report. The read message pane opens.
2. Depending on the Outlook/Outlook on the web version and your operating system, click either the
   • Barracuda Email Protection Add-In button at the top of the window, or
     
   • the apps button.
     
     and then the Barracuda Email Protection Add-in app.
     
     
     
3. The add-in's actions panel opens.
   
4. Click the Report email button and select the reason that best describes the email.
   
   If you would like to receive feedback regarding this submission to Barracuda Networks, click to check the box at the bottom.

5. Click the Submit button. 
   
   
   

   Due to a small bug in Outlook on the web, a message may not appear to move from the Inbox of a Shared Mailbox after being reported. Once the browser window is refreshed, however, it is clear that the message was successfully reported and moved.

   The Add-In will close once the message has been moved to the correct folder.

Send Encrypted Messages

Encrypt outbound messages for secure message transmission. 

To encrypt an outbound message:

1. Log into Outlook or Outlook on the web, and select to create, forward, or reply to a message. The compose message pane opens.
2. Depending on the Outlook/Outlook on the web version and your operating system, click either the
   • Barracuda Email Protection Add-In button at the top of the window, or
     
   • The Encrypt Message button.
     
3.  The actions panel opens. By default, Encryption is OFF.
   

4. Click to toggle Encryption to ON. The encryption attachment is added to your message.

   Do not delete the attachment. If deleted, the message will not be encrypted.

   

5. Complete and send the message. The Add-In will close once the message has been sent.