Integration with Barracuda Content Shield for All Users
All users can now take advantage of the integration with Barracuda Content Shield.
A valid Barracuda Content Shield license is required.
Changes to Integration with Barracuda Content Shield
If you set up an integration with Barracuda Content Shield in Barracuda RMM 12 SP1 or 12 SP1 MR1, you must re-integrate with BCS in 12 SP2.
To create a more powerful and secure integration, changes have been made to how Barracuda RMM integrates with Barracuda Content Shield.
For security reasons, as of Barracuda RMM 12 SP2, only the admin user who set up Barracuda RMM can create integrations with Barracuda Content Shield.
For more information, see Integrating with Barracuda Content Shield.
Barracuda Content Shield Policies
Barracuda RMM now has policies for Barracuda Content Shield. Using policies, you can set up alerting for BCS, including automatic trouble ticket generation and email alerts, for every category in BCS.
For more information, see Working with Barracuda Content Shield Policies.
Barracuda Content Shield Alerts
You can create custom Barracuda Content Shield alerts by choosing your categories and/or supercategories to alert on, and the threshold of instances before alerting. Alerts can be set to automatically create trouble tickets and to send out emails when the threshold is met.
For more information, see Adding Alert Configurations to a Barracuda Content Shield Policy in the Barracuda RMM user guide. To understand the differences between Barracuda Content Shield and Barracuda RMM alerting behavior, review Barracuda Content Shield Alert Behavior vs. Barracuda RMM Alert Behavior in Working with Barracuda Content Shield Policies.
New Barracuda Content Shield Reports
The following two new Barracuda Content Shield reports are available from the Update Center:
- BCS Blocked Supercategories displays the Barracuda Content Shield supercategories that have been blocked in the last 30 days.
- BCS Blocked Categories displays the Barracuda Content Shield categories that have been blocked in the last 30 days.
Go to the Update Center to download these reports.
Centrify Secure Sign On is now Idaptive
Centrify Secure Sign On has become Idaptive. Idaptive users must:
Replace their existing URL in the SSO client with the Service URL listed in the Identify Provider Information section on the Secure Sign On tab of the Configuration > System Settings page.
Log in using a new URL. Instead of using http://<LOCALHOST>/sc/LoginForm.aspx?SsoVarGuid=<SSOVARGUID> where <LOCALHOST> is the local host and <SSOVARGUID> is your SsoVarGuid, Idaptive users log in using http://<LOCALHOST>/sc/ssologin.aspx?SsoVarGuid=<SSOVARGUID>.
For more information, see Configuring Idaptive. To log on, see Logging In and Out.
Barracuda RMM is now certified SOC 2 Compliant
Compliance with SOC 2 provides peace of mind that your data is stored and transferred following strict information security policies. Barracuda RMM has certified as SOC 2 compliant, proving that your data is kept secure and confidential.
Beta Testing of a New Central Dashboard
For Barracuda RMM 12 SP2, you can preview a new Central Dashboard. This new Central Dashboard has been designed to improve performance and give you tools to focus on the information that is important to you.
To test the new Central Dashboard, navigate to Dashboards > Central Dashboard, then click the Enable Beta View button. You can return to the standard dashboard at any time by clicking the Disable Beta View button.
To give feedback on the new Central Dashboard, contact your Account Manager.
Default Trouble Ticket User Assignment — Global and Per-Site
New in Barracuda RMM 12 Service Pack 2, you can set both global and site-specific user assignments for trouble tickets created in Barracuda RMM. The global setting lets you select a default user that newly created trouble tickets are assigned to. This global setting affects all existing sites. You can choose to assign tickets automatically, select a specific user to assign them to, or choose not to assign tickets to a user.
For more information, see Setting the Default Global Trouble Ticket Assignment.
In addition, you can set these options for individual sites, so when a trouble ticket is created for a site, it is assigned according to the global setting, assigned to a specific user, or not assigned to a user when it is created. The individual site setting takes priority over the global ticket assignment.
For more information, see Setting the Default Trouble Ticket Assignment for a Site.
Barracuda RMM Upgrade to .NET Framework 4.6
.NET Framework 3.5 is no longer required for the Barracuda RMM installation or used by any component of Barracuda RMM.
Barracuda RMM components that require the .NET Framework now use .NET Framework 4.6 only.
User History
As of this release, the User History creates a record when a user creates a policy.
As of this release, the User History creates a record when a user deletes a policy.
For more information, see About User Histories.