This section provides detailed information about the following topics:
- About Trouble Tickets
- Viewing Trouble Tickets
- Adding a Trouble Ticket
- Changing a Trouble Ticket
- Printing a Trouble Ticket
- Closing Trouble Tickets
For information about integrating with a Professional Services Automation (PSA) or service desk, such as ConnectWise, Autotask, and others, see the Professional Services Automation and Service Desks.