Support Assistant is your company’s brandable presence on managed devices. Before installing Support Assistant, you should create a profile that defines the appearance of Support Assistant in a user’s environment. For more information on creating profiles, see the User Guide or the online help.
- In Service Center, click Configuration > Site Management.
- Click the name of the site where you want Support Assistants installed.
- Click the Support Assistants tab.
- Click Add.
- Use the filters to narrow the list and select devices on which to install Support Assistants.
- Click Add.
After a few moments, Support Assistant will be installed on an end user’s device.