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Viewing Alerts from the Services Dashboard

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The Services Dashboard displays the alerts at each service plan you have set up. At the top of the dashboard, each service plan is represented by a widget. The number of active alerts for each service plan is displayed, and you can click the service plan widget to open the Alerts page.

Each service plan widget is color-coded. You can specify the color of each widget by going to Configuration > Service Plans, clicking the name of the service plan, and then clicking in the Icon Color box to open a color palette.

To view the alerts for a service plan

  1. In Service Center, click Service Delivery > Services Dashboard.

  2. Click a service plan widget at the top of the Services Dashboard.