A Barracuda RMM site is a logical container in Service Center that helps you manage and identify devices by physical location or customer.
What Are the Options for Setting Up a Site?
A site can be monitored by:
- Onsite Manager
- Device Managers only
- both Onsite Managers and Device Managers in a mixed environment
Onsite Manager site
Device Manager only site
Mixed site
How Do You Set Up a Site?
You create sites in Service Center by performing a series of steps in a guided setup process. See Creating a Site in Service Center.
How Do You See Whether a Site is Monitored by Onsite Manager or Device Manager?
The Central Dashboard indicates whether a site is monitored by Onsite Manager or Device Manager, and provides a warning if Onsite Manager is not communicating.
| Icon | Site Deployment Method |
|---|---|
 | Site is monitored by Onsite Manager. |
 | Site is monitored by Device Managers only. |
 | Onsite Manager is not communicating. |
How Do You Know Which Service Modules Have Been Applied to a Site?
If a site has a service module applied to it, an icon is displayed beside the site name:
Icon | Service Module |
| The CloudCare service module has been applied to this site. |
| The VMware ESXi service module has been applied to this site. |
| The Microsoft Hyper-V service module has been applied to this site. |
| The BDR Infrascale service module has been applied to this site. |
| The Symantec Endpoint Protection service module has been applied to this site. |
| The Symantec Backup Exec service module has been applied to this site. |
 | The Axcient service module has been applied to this site. |
What You Can Do
For each site managed by either Onsite Manager or Device Manager, you can:
- Change the status of the site from approved to on hold or rejected.
- View information about a site.
- Change contact information for a site.
- Add notes about a site.
- Change the website addresses to use to determine internet availability for a site.
- Set the polling interval for printer monitoring.
- Configure how frequently you want to perform a network scan.
- Upgrade Device Managers at a site.
For each site managed by Onsite Manager, you can:
- Set the alerting action for a site not communicating.
- Set how many days before a down device is automatically deleted from a site.
- Upgrade Onsite Managers at a site.