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Barracuda SSL VPN
Overview Documentation

This Product is End-of-Life and End-Of-Support

End-Of-Life and End-Of-Support on December 1st, 2020: All Barracuda SSL VPN sales will cease; neither new sales nor any renewals will be available. If you currently hold a maintenance and support contract, you will continue to receive our award-winning support and services until your contract expires. Please see the End-Of-Life definition as described in the End of Support and End of Life Information.

Mobile Portal User Guide

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When you connect to the Barracuda SSL VPN with a mobile device such as smartphone or tablet you are automatically redirected to the mobile portal. The Barracuda SSL VPN mobile portal provides easy mobile access to your organization’s applications and network shares via the web browser. On Apple iOS devices, you can additionally set up preconfigured VPN and Exchange (ActiveSync) connections.

Introduction to the Barracuda SSL VPN mobile interface

The Barracuda SSL VPN mobile portal arranges available apps and folders into three tabs, accessible via the interface service bar:

  • Apps – Contains all configured apps that are compatible with your mobile device.
  • Favorites – Contains the apps and network folders that you have marked as favorites for quick access.
  • Folders – Contains the network folders made accessible by the Barracuda SSL VPN. Under this tab, you can browse, upload, and download files.

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Logging into the SSL VPN mobile portal

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Open the browser on your mobile device and go to https://. Enter your user credentials and tap Login.

Depending on your authentication scheme, the PIN/password fields may be grayed out and become available first after entering the username and tapping Login. In this case, enter password and PIN after this process and tap Login again.

If the PIN or password you have entered was incorrect, the failed login attempt is indicated by a shaking animation. The fields are cleared and a 'login failed' message is displayed. To enter another user name, tap the x icon.

Launching apps

The Apps page contains all apps that are configured on the Barracuda SSL VPN. To open it, tap the Apps tab. To start an application from the Apps screen, tap the icon associated with it.

 

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The app launches and you will be redirected to the application.

On the application screen, you can move the bottom title bar to the top for better display. To do so, tap the 'up' arrow icon on the right.

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If you want to add this app to your favorites, tap the 'star' icon. As soon as the app is added, the icon changes its color status to filled.

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To close the app, tap the x.

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Accessing folders and files

Tap the Folders tab to access the network folders configured on the Barracuda SSL VPN. You can navigate through the directories by tapping the folder, file and arrow icons. Tapping the 'forward' arrow icon next to a folder takes you to a page where you can perform actions on the folder. To return to a previous page, tap the 'back' arrow on the top left of the screen.  

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To search for a specific file, folder or app, tap the looking glass icon and type the name of the item in the search field.

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Tap the x icon to start over, when finished, tap Done.

Moving and copying files

To move a file, tap the file icon, and then tap Move To.

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Browse to the destination folder, and then tap Move to paste the file.

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To move or copy a file, tap the file icon, and then tap More.

From the upcoming context menu, select Copy To.

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Browse to the destination folder, and then tap Copy to paste the file.

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The file is now visible in the destination folder.

To move or copy a folder to another destination, tap the arrow icon next to the folder, and then tap Move To or navigante to Copy To. Browse to the destination folder, and then tap Move or Copy to paste the folder.

Creating new folders

To create a folder, browse to the target directory and tap the folder icon on the top right of the screen. When prompted, enter a name for the folder and tap Create.

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Uploading files

Navigate to the target directory and tap the upload icon on the top right of the screen. When the File Upload page opens, tap Choose File to Upload. Browse to the file, select it, and tap Upload Files.

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You will see the file in the target directory after it was successfully uploaded.

Downloading files

To download a file, tap the file icon to open the page where you can perform actions on the file. On the upcoming screen, tap the file icon again or tap Download. The file will now be downloaded and stored on your mobile device as .zip file.

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Adding favorites

On the Favorites page, you can store apps and network shares for easier access. To open the Favorites page, tap the Favorites tab. To add an app or a folder, tap the + icon.

 

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Select the item you want to add from the list and tap Add. The app or folder you have added is now visible under the Favorites tab.

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To remove an app or folder from the favorites list, tap the Favorites tab and then tap the trash can symbol. Select the app or folder, and then tap Delete.

Notifications

Newly arrived notifications (e.g. PIN expiration information) are indicated by a red warning spot on the My Options tab. To access the notification section, tap My Options and then tap Notifications.

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To remove a notification from the list, tap the trash can symbol next to it.

Logging off

To log out of the SSL VPN mobile portal, tap the My Options tab, and then tap Log Off.

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The SSL VPN mobile portal remembers which tab you were last using, e.g., if you had the Favorites tab open when you logged off, this tab will be the first one displayed at the next time you log on.

Advanced options

The following section explains additional configuration settings and provides instructions on how to change login details.

Remember login user

If you want the Barracuda SSL VPN mobile portal to remember your user name for future logins, tap Options on the login screen and enable Remember Me.

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Changing the user database

If you have to log in from a different user database, tap Options on the login screen. Tap User Database and select the database you want to use. The browser remembers the selected database for your next login from the device.

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Setting up the device

To configure device settings on the Barracuda SSL VPN mobile portal, go to the My Options tab and tap Settings.

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Changing PIN and password

To change the login PIN, tap Change PIN. Enter the current PIN in the Current PIN field and the new PIN in the New PIN field. Retype the new PIN and tap Save. You can now login using the new PIN.

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To change the login password, tap Change Password. Enter the current password in the Current Password field and the new password in the New Password field. Retype the new password and tap Save. You can now login using the new password.

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Personal information

To personalize your SSL VPN, tap Personal Information. Enter your mobile number in the Mobile Number field. In the Certificate Attribute field, enter your hardware token details. Tap Save.

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Custom device setup

On Apple iOS devices, you can additionally set up preconfigured VPN and Exchange (ActiveSync) connections. For instructions how to configure automatic device setup, see Custom Device Setup for iOS Devices