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Barracuda RMM
formerly Managed Workplace

About Onboarding Devices at a Site

  • Last updated on

When onboarding devices at a site, issues may arise that prevent devices from being monitored.

The Onboarding Overview dashboard helps you identify and correct some common discovery issues, including:

  • Windows devices that do not have WMI enabled.

  • SNMP devices that do not have SNMP enabled.

  • Windows devices that do not have RDP enabled.

  • Windows devices that do not have the Admin share enabled.

  • No ICMP for devices that are responding to ARP only.

  • MAC or Linux devices that do not have SSH enabled.

  • Devices that are not monitored by a monitoring policy.

  • VMware devices that do not have vSphere credentials.

After correcting the issue, you can trigger the device discovery scan to verify that the device is being monitored as expected.