You can view the results of automated tasks run so far today, in the current calendar week, and the current calendar month. The Automation section includes two dials that indicate the following success measures:
The Tasks Succeeded dial indicates the percentage of successful tasks for the time period you have selected.
The Tasks Completed dial indicates the percentage of completed tasks for the time period you have selected. For example, if there are tasks that haven't started yet or are currently running, the Tasks Completed dial indicate the percentage that hasn't run yet.
You can use the Automation section to view details about failed tasks and tasks that have not yet completed for the time period you specified.
To filter Automation results by time period
In Service Center, click Dashboards > Services Dashboard.
In the Automation section, click one of the following:
To view results for the current day, click Today. Results are filtered by automation activity beginning at 12:00 a.m. the current day.
To view results for the current week, click Week. Results are filtered by automation activity beginning on Sunday of the current week.
To view results for the current month, click Month. Results are filtered by automation activity beginning on the first day of the current month.
To view failed tasks
In Service Center, click Dashboards > Services Dashboard.
In the Automation section, click the number below Tasks Failed.
The Automation Calendar opens displaying the same time period you had filtered on the Services Dashboard.
From here, you can click the failed task to take action. For more information, see Following Up on Executed Tasks.
To view remaining tasks
In Service Center, click Dashboards > Services Dashboard.
In the Automation section, click the number below Remaining Tasks.
The Automation Calendar opens displaying the same time period you had filtered on the Services Dashboard.
From here, you can view the tasks that have not yet completed.