Best Practices
Make the most of your interactions with Barracuda Assistant by following these best practices:
BarracudaONE Assistant works best with short questions, so keep your requests focused. Requests are limited to 512 characters, including spaces and punctuation.
BarracudaONE Assistant focuses on security and Barracuda products and can’t give information about other topics.
Don’t include code or sensitive information in your requests. Giving sensitive info to any AI, including BarracudaONE Assistant, is a security risk. Sensitive info includes credit card details, legal statements, and government identification numbers.
Each conversation has an interaction limit. If you hit the limit, you can continue right away, but you’ll have to start a new conversation.
If you make 40 requests in an hour, BarracudaONE Assistant will take a break before you can start a new conversation.