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Barracuda RMM
formerly Managed Workplace

Modifying Service Center Website Communication Settings in VAR Admin

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The information in the Service Center Website Communication Settings section is automatically populated with the Public Service Center URL and Public SCMessaging URL provided during the installation of Service Center. This information can be modified, if required. The information is provided to the Device Manager and Onsite Manager to enable communications with Service Center.

The Public SCMessaging URL must point to the scwebservices.asmx file, which is used to provide the communications.

The web page that appears only provides a mechanism for providing the URL and does not confirm that there are no communications issues between the Onsite Manager and Service Center.

  1. In the Hosted Console website, click Configuration > Master Settings.
  2. In the Master Settings window, click the Communication Settings tab.
  3. In the Service Center Website Communications Settings section, click Modify.
  4. In the Modify SC Website Communication Settings window, modify the Public Service Center URL and the Public SCMessaging URL boxes as required.
  5. Click Save.