Defining Users for a VSC Blueprint

See the following topics for information about defining roles:

• Setting Up and Managing Users
• Managing Users
• Creating User Accounts
• Removing User Accounts
• Modifying User Accounts
• User Configuration Window Profile Tab
• User Configuration Window Roles Tab
• User Configuration Window Object Access Tab

Setting Up and Managing Users

The Users window lists all users that are available for use with Barracuda RMM.

The following information is presented for each user:

If an attempt is made to access an area of Service Center that is not permitted by the roles of which a user is a member, a warning message appears notifying the user that they are not authorized to view that page.

For more information about users in Barracuda RMM, see Managing Users.

Managing Users

Users define the logon name and password for individuals requiring access to the Service Center website, and their personal information. Users are additionally provided with Object Access permissions to define which sites, groups, devices and websites may be accessed. Each user must also be a member of at least one role.

Coupled with the Permissions security defined in the role, users comprise the Barracuda RMM security model.

When a user is a member of more than one role with different access permissions, the least restrictive security settings will apply.

For more information, see the following topics:

• Creating User Accounts
• Removing User Accounts
• Modifying User Accounts
• Creating User Accounts

Creating User Accounts

1. In the Hosted Console website, click Configuration > VSC Blueprints.
2. In the Blueprints list, click the blueprint that you want to work with.
3. Click the Users tab.
4. Click Create User Account.
5. Type the logon name to be used in the User Name box.
6. Type the corresponding personal information in the First Name box.
7. Type the corresponding personal information in the Last Name box.
8. Type the account password in the Password box.
9. Type the account password in the Confirm Password box.
10. Type the corresponding personal information in the Email box.
    This is the email address where email alerts will be sent, if applicable.
11. Choose whether the user is Active or Disabled using the Account is Disabled check box.
12. Click Create User.
13. Confirm all information is accurate on the Profile tab.
14. Click the Roles tab and see User Configuration Window Roles Tab for instructions about adding roles to the user.
15. Click the Object Access tab and see User Configuration Window Object Access Tab for instructions about configuring Object Access for the user.
16. Click Save.

Removing User Accounts

1. In the Hosted Console website, click Configuration > VSC Blueprints.
2. In the Blueprints list, click the blueprint that you want to work with.
3. Click the Users tab.
4. Click the Delete icon  that corresponds with the user account you want to delete.
5. Click OK.

Modifying User Accounts

1. In the Hosted Console website, click Configuration > VSC Blueprints.
2. In the Blueprints list, click the blueprint that you want to work with.
3. Click the Users tab.
4. Click the name of the user in the User column.
5. Make any required adjustments in the Profile, Roles, and Object Access tabs.
   For more information, see the following topics:
   User Configuration Window Profile Tab 
   User Configuration Window Roles Tab 
   User Configuration Window Object Access Tab
6. Click Save.

User Configuration Window Profile Tab

The Profile tabbed page of the User Configuration window displays the personal information for the user, including the email address that is used to send email alerts, the status of the user. Additionally, the user account may be locked out or disabled, or the password reset from this location.

The User Identification section presents the following information:

To reset a user password

1. In the Hosted Console website, click Configuration > VSC Blueprints.
2. In the Blueprints list, click the blueprint that you want to work with.
3. Click the Users tab.
4. Click the name of the user in the User column.
5. Click Reset Password.
6. Type a new password in the box.
7. Type the same password in the Confirm New Password box.
8. Click Save.

To lock out a user

1. Launch and log into the Hosted Console website.
2. In the main menu, click Configuration.
3. In the Configuration menu, click VSC Blueprints.
4. In the Blueprints list, click the blueprint that you want to work with.
5. Click the Users tab.
6. Click the name of the user in the User column.
7. Select the Account is Locked Out check box.
8. Click Save.

A user whose account has been locked out may not login to the VSC website until the account has been unlocked by an Administrator. An account is locked out to prevent unauthorized access attempts, but does not affect any other aspect of the user account. The user will continue to receive notifications in the usual manner.

To disable a user

1. In the Hosted Console website, click Configuration > VSC Blueprints.
2. In the Blueprints list, click the blueprint that you want to work with.
3. Click the Users tab.
4. Click the name of the user in the User column.
5. Select the Account is Disabled check box.
6. Click Save.

A user whose account has been disabled may not login to the VSC website until the account has been enabled by an Administrator. A user with a disabled account will not receive notifications.

User Configuration Window Roles Tab

The Roles tabbed page of the User Configuration window displays a listing of all roles of which the user is a member.

To add a role for an existing user

1. In the Hosted Console website, click Configuration > VSC Blueprints.
2. In the Blueprints list, click the blueprint that you want to work with.
3. Click the Users tab.
4. Click the name of the user in the User column.
5. Click the Roles tab.
6. Click Add Role.
7. Choose the role to add from the list that appears.
8. Click OK.
9. Click Save.

To remove a role for an existing user

1. In the Hosted Console website, click Configuration > VSC Blueprints.
2. In the Blueprints list, click the blueprint that you want to work with.
3. Click the Users tab.
4. Click the name of the user in the User column.
5. Click the Roles tab.
6. Click the Remove button that corresponds with the role you want to remove.
7. Click Save.

User Configuration Window Object Access Tab

The Object Access tabbed page of the User Configuration window is where more granular security controls are defined on the user level. Access to each site, service or site group, device, and website may be allowed or restricted from this tab. However, site, site group, device, and website are not available for configuration in the VSC Blueprint editor.

To allow a user access to an object, it must be listed in the Object Access tab.

When the Administrators Role has been assigned to a user, the Object Access tab will note "This user is part of the Administrator role. As such, the user automatically has access to all Objects."

To add Object Access for an existing user

1. In the Hosted Console website, click Configuration > VSC Blueprints.
2. In the Blueprints list, click the blueprint that you want to work with.
3. Click the Users tab.
4. Click the name of the user in the User column.
5. Click the Object Access tab.
6. Click Add.

7. Choose the Object Type (Device, Group, Site or Website) from the Choose the type of Object to add list.

   In the VSC Blueprint editor, only the Group object type can be configured.

8. Click OK.
9. Select all required items from the list.
10. Click Save.

To remove Object Access for an existing User

1. In the Hosted Console website, click Configuration > VSC Blueprints.
2. In the Blueprints list, click the blueprint that you want to work with.
3. Click the Users tab.
4. Click the name of the user in the User column.
5. Click the Object Access tab.
6. Select the check boxes that correspond with the Object Access you want to remove.
7. Click Remove Selected.
8. Click Save.