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Barracuda RMM
formerly Managed Workplace

Upgrading and Rebooting Onsite Managers

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Upgrading Onsite Managers across different sites

You can upgrade Onsite Managers at every site, or you can choose to upgrade Onsite Managers at select sites.

  1. In Service Center, click Update Center > Products.
  2. Select the check box beside each site for which you want to upgrade Onsite Managers, or select the check box at the top to select all sites.
  3. Click Advanced Options.
  4. Select the Update Onsite Managers for selected sites check box.
  5. Click Update.

For information about installing Onsite Manager, see the Setup Guide.

Rebooting Onsite Managers

If a reboot is required during the installation or upgrading of Onsite Managers, and the reboot does not occur, you can force a reboot from Service Center. By forcing a reboot, a reboot script is run on the device and starts within a minute. The user does not have time to save any open work or be allowed to stop the reboot. Once the system reboots, the installation or upgrade completes.

  1. In Service Center, click Update Center > Products.
  2. Select the check boxes for the sites where you want Onsite Managers rebooted.
  3. Click More Actions.
  4. Click Reboot Onsite Managers in Pending Reboot.