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Barracuda MSP Knowledgebase

Adding the Backup Agent to the Allow List

  • Last updated on

In order to guarantee communications between the Backup Agent and Intronis's servers are not impeded you may need to add some specific IP addresses, ports, and services to the Allow list. You can find the list of recommended Allow list items here.

Allow list Items


Country Host Name IP AddressPorts Services
US + CA 

mail4.intronis.com

mail5.intronis.com

38.97.76.85

38.64.86.3

443

2347*

(both inbound and outbound)

BackupAgent.exe

BackupExtender.exe

BackupUpdater.exe

BackupCLI.exe

BackupStatusIcon.exe

US + CA

installer-api.intronis.com

relay.intronis.com

relay01.inronis.com

relay02.intronis.com

relay03.intronis.com

relay04.intronis.com

relay05.intronis.com

esureit.intronis.net

bk1.onlinebackupsolution.com

bk1-ca.onlinebackupsolution.com

38.97.76.69

38.97.76.77

38.97.76.78

38.97.76.79

209.66.81.238

209.66.81.235

38.97.76.82

209.66.81.228

38.97.76.70

38.103.154.100

UK

 

mail1.echo.intronis.com

installer-api.echo.intronis.com

bk1.echo.onlinebackupsolution.com

relay01.echo.intronis.com

relay02.echo.intronis.com 

64.235.158.231

64.235.158.228

64.235.158.227

64.235.158.232

64.235.158.233

 

*Your specific Backup Agent may be configured to use a different port. To verify which port it is using, check the Remoting Port option in the Network Settings section of Preferences (in the Backup Monitor, not the management portal).

remotingport.png

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