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Barracuda MSP Knowledge Base

Removing the Support Assistant

  • Last updated on

Removing the Support Assistant from Barracuda RMM is straightforward. Do the following:

  1. In Service Center, select Configuration.
  2.   Select Policies.
  3.   Select Support Assistant.
  4.   Select the Support Assistant Policy.
  5.   Select Delete.

This issues the command across the OM and DMs to remove the Support Assistant to all associated devices on the next reboot of the device.

If it does not delete from the device, it can be removed from add or remove programs.