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Barracuda MSP Knowledgebase

Start first Premium Remote Control Fast Launch on macOS

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  • Browse to islonlline.net
  • Enter the Launch code that is provided

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  • Mount the .dmg file that is downloaded after the code is entered

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  • Run the Barracuda RMM (SEASONCODE) applet and click Open

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  • Click Start in the ISL Light Client

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  • Click Open System Preferences when prompted (or open System Preferences then select Security)

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  • Click the lock in the Security and Privacy Preferences page and enter the user credentials
  • Check the box “Barracuda RMM (SUPPORTCODE) on both the Screen Recording and Accessibility page

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  • If these do not appear click the + and add the Barracuda RMM (SUPPORTCODE) applet manually from the mounted folder 

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    Please Note

    End the session and start a new one as the permissions will not change on the current session. This is a limitation to permissions on macOS and not the Premium Remote Control Client.



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