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Barracuda Email Security Service

How to Configure Office 365 for Inbound and Outbound Mail

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You can configure Microsoft Office 365 with the Barracuda Email Security Service as your inbound and/or outbound mail gateway.

If you make setting changes, allow a few minutes for the changes to take effect.

Office 365 IP addresses and user interfaces can change; refer to Microsoft documentation for configuration details.

Before getting started, contact Barracuda Technical Support and request that Outbound Groups be enabled on your Barracuda Email Security Service account.

You can specify the Barracuda Email Security Service as an inbound mail gateway through which all incoming mail for your domain is filtered before reaching your Office 365 account. The Barracuda Email Security Service filters out spam and viruses, then passes the mail on to the Office 365 mail servers. Use the Configure Inbound Mail Flow instructions below to configure.

You can also specify the Barracuda Email Security Service as the outbound mail gateway through which all mail is sent from your domain via your Office 365 account to the recipient. As the outbound gateway, the Barracuda Email Security Service processes the mail by filtering out spam and viruses before final delivery. By configuring Office 365 as described in Configure Outbound Mail Flow below, you instruct the Office 365 mail servers to pass all outgoing mail from your domain to the Barracuda Email Security Service (the gateway server).

Step 1. Ensure Connectivity and Redundancy

Step 2. Launch the Barracuda Email Security Service Setup Wizard

Before you launch the wizard, verify you have the following:

  • Office 365 admin credentials
  • Credentials to run a PowerShell script or terminal to manually execute PowerShell scripts

 

  1. When you launch the Essentials wizard, the Getting Started page displays. Click Continue.

  2. The Link Office 365 Account page displays. Use this page to connect Essentials to your Office 365 account. Click Authorize; the Office 365 login screen displays. Enter your Office 365 admin credentials, and click Sign in. In the Office 365 permissions page, click Accept to connect Essentials to your Office 365 account.

  3. The Route Outbound Email page displays. Use this page to create outbound email connectors for domains on your Office 365 account. By default, Route outbound email for all domains through Barracuda Essentials is selected and a list of all domains that will be configured displays. Click Continue; the wizard verifies your domains and replaces your current MX records with the Barracuda Email Security Service Primary and Backup MX records.

    If you only want to route inbound mail through the Barracuda Email Security Service and not your outbound mail, clear Route outbound email for all domains through Barracuda Essentials.

  4. Click Continue. The Configure Office 365 page displays. Use this page to configure and set up your services. Select from the following options:

    • Option 1. Allow Barracuda to configure connectors and permissions (recommended) – Select to automatically configure permissions via PowerShell.

      1. When prompted, log in using your Office 365 admin credentials, and click OK.

        Note that if your Office 365 account requires multi-factor authentication (MFA), Barracuda cannot automatically run the PowerShell script.

      2. Once configuration is complete and your Office 365 account authorizes the connection, the Configuration Summary displays. Click OK.

    • Option 2. Download and run the Windows PowerShell script – Select to download and run the PowerShell script from your local system.

      1. Download the Microsoft tools using the provided links.
      2. Download and run the PowerShell script.
      3. When prompted, enter your Office 365 admin credentials.
      4. Once authorized, click Finish. The Essentials page displays in Barracuda Cloud Control.
    • Option 3. Manually configure connectors and permissions – Select to manually configure connectors and permissions.
      1. In Barracuda Cloud Control, click the Barracuda Email Security Service icon, click Domains, and click Add Domain.
      2. In the dialog box, enter the primary Office 365 Domain Name you want to filter, for example: corpdomain.com
      3. Enter the Mail Server hostname (FQDN) or IP address for the domain entered in the previous step, for example: corpdomain-com.mail.protection.outlook.com
      4. Click Add.

      5. Click Verify in the Mail Servers column; the Domains > Domain settings page displays. Select the manner in which to verify the domain ownership:

        • MX Records – Replace your current MX records with the Barracuda Email Security Service MX records displayed on the verify page.
        • CNAME Records – Validate your domain by adding a CNAME record.
        • Email to the domain's technical contact – Send a verification email to the technical contact email address listed on your domain's WHOIS entry.

          This verification option is not available if the Barracuda Email Security Service cannot find your domain's WHOIS entry. If there is not a technical contact, then only the MX RecordsCNAME, and Email to the Postmaster options displays on this page.

        • Email to the postmaster – Send a verification email to the postmaster email address for your domain. The confirmation email will include a link that the recipient can click to verify the domain.

          This option is available if the Barracuda Email Security Service can find your postmaster in your domain’s WHOIS records. This method sends a verification email to the postmaster email address for your domain. The confirmation email includes a link that the recipient must click to verify the domain.

      6. On the Domains page, click Edit in the Settings column; the Domains > Domain Settings page displays where you can complete the configuration.

Step 3. Add Additional Email Domains (Optional)

Use the steps in this section only if you want to manually add additional email domains.

Obtain the hostname:

  1. Log in to the Office 365 admin center.
  2. In the left pane, click Settings > Domains.
  3. In the Domains table, click on your domain.
  4. Take note of the hostname. This is the address of your destination mail server, for example, cudaware-com.mail.protection.outlook.com

Enter the hostname:

Barracuda recommends using a hostname rather than an IP address so that you can move the destination mail server and update DNS records without making changes to the Barracuda Email Security Service configuration. This address indicates where the Barracuda Email Security Service should direct inbound mail from the Internet to your Office 365 Exchange server. For example, your domain displays to the Internet as: bess-domain.mail.protection.outlook.com

  1. Log in to the Barracuda Email Security Service as administrator, click Domains, and click Add Domain.
  2. Enter the domain name and destination mail server hostname obtained from your Office 365 account:
    hostname.png 
  3. Click Add; the Domain Settings page displays.

Step 4. Create Transport Rule to Bypass Spam Filtering (Optional)

  1. Log in to the Office 365 admin center, and go to Admin centers > Exchange.

  2. In the left pane, click mail flow, and click rules.
  3. Click the + symbol, and click Bypass spam filtering:
    BypassSpamFiltering.png
  4. In the new rule page, enter a Name to represent the rule.
  5. From the Apply this rule drop-down menu, select The sender > IP address is in any of these ranges or exactly matches:
    SenderIPAddress.png
  6. In the specify IP address ranges page, type 64.235.144.0/20 as the IP address/range for the Sender (Barracuda Email Security Service), and click the symbol.
  7. Next type 209.222.80.0/21, and click the + symbol:
    SpecifyIPranges.png 
  8. Click OK, and click Save to create the transport rule.
  9. Click the Edit icon for the rule, scroll to the Properties of this rule section, and in the Priority field, type 0.
  10. Click Save.
  11. Verify the new rule displays at the top of the list of mail flow rules. If the rule is not at the top, click on the rule, and use the Up (UpArrow.png) arrow to move the rule to the top of the list.

Step 5. Restrict Inbound Mail from Outside Your Organization to the Barracuda Email Security Service IP Range (Optional)

Use the following steps if you want to restrict inbound mail from outside your organization to the Barracuda Email Security Service IP address range:

  1. Log in to the Office 365 admin center, and go to Admin centers > Exchange.
  2. In the left pane, click mail flow, and click rules.
  3. Click the + symbol, and click Create a new rule.
  4. In the new rule page, enter a Name to represent the rule. For example, type: Barracuda ESS IP restriction
  5. Scroll down to and click Advanced Options.
  6. From the Apply this rule if drop-down menu, select The Sender > Is External/Internal > Outside the organization.
  7. From the Do the following drop-down menu, select Reject this message with the explanation.
  8. Enter the message you want included in the non-delivery report (NDR) that is sent to the sender. For example, enter:
    You have attempted to bypass our Email Security Service. Please ensure your DNS is up-to-date and try sending your message again.
  9. Click Add Exception.
  10. Select The Sender > Sender’s IP address is in any of these ranges or exactly matches, and enter the Barracuda Email Security Service IP range based on your Barracuda Email Security Service instance.

  11. Enter the Barracuda Email Security Service IP range, for example: 64.235.144.0/20  
  12. Click the + symbol.
  13. Enter the Barracuda Email Security Service IP range, for example: 209.222.80.0/21
  14. Click the + symbol.
  15. ClickOK.
  16. Scroll to the Properties of this rule section, and in the Priority field, type: 0
  17. In the new rule page, click Stop processing more rules, and click Save to create the rule.
  18. Office 365 is now configured to block any email that does not originate from the Barracuda Email Security Service IP address ranges.
  19. Verify the new rule displays at the top of the list of mail flow rules. If the rule is not at the top, click on the rule, and use the Up (UpArrow.png) arrow to move the rule to the top of the list.

If you complete both Step 4. Create Transport Rule to bypass Spam Filtering and Step 5. Restrict Inbound Mail from Outside Your Organization to the Barracuda Email Security Service IP Range, verify the Restrict Inbound Mail from Outside Your Organization to the Barracuda Email Security Service IP Range rule displays first in the mail flow rules list, and Transport Rule to bypass Spam Filtering displays second in the mail flow rule list.

Step 6. Configure Outbound Mail

  1. If you have not already done so, contact Barracuda Technical Support and request that Outbound Groups be enabled on your Barracuda Email Security Service account.
  2. Log in to the Barracuda Email Security Service, and click Domains; make note of the Outbound Hostname:
    outboundAddress_update.png
  3. Log in to the Office 365 admin center, and go to Admin centers > Exchange.

  4. In the left pane, click mail flow, and click connectors.
  5. Click the + symbol, and use the wizard to create a new connector.

  6. From the From drop-down menu, select Office 365, and from the To drop-down menu, select Partner organization:
    MailFlowScenario.png 

  7. Enter a Name and (optional) Description to identify the connector:
    NewConnector2.png 

  8. Click Next. Select Only when email messages are sent to these domains, click the + symbol, and enter an asterisk ( * ) in the add domain field:
    AddDomain.png

  9. Click OK, and click Next. Select Route email through these smart hosts, and click the + symbol.

  10. Go to the Barracuda Email Security Service, and click the Domains tab. Copy your outbound hostname from the MX records, and enter it in the add smart host page:
    AddSmartHost_Updated.png

  11. Click Save, and click Next. Use the default setting, Always use Transport Layer Security (TLS) to secure the connection (recommended) > Issued by Trusted certificate authority (CA):
    TLS.png
  12. Click Next. In the confirmation page, verify your settings and click Next. Office 365 runs a test to verify your settings:
    confirmationUpdated.png 
  13. When the verification page displays, enter a test email address, and click Validate. Once the verification is complete, your mail flow settings are added.

Barracuda Email Security Service now accepts outbound traffic from Outlook 365.

For additional configuration options and features, log in to the web interface and click Help.

 

 

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