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Why does my login and/or the password reset not work when using Internet Explored (IE)

  • Type: Knowledgebase
  • Date changed: 7 months ago
Solution #00007500

Scope:

Barracuda Email Security Services, All Firmware versions

Answer:

Depending on the version of IE you are using you may have to turn compatibility mode either ON or OFF.
Some earlier version of IE require compatibility mode ON while the latest version if IE appear to need it OFF.
If you are having problems with the login or password reset please try reversing the compatibility mode setting.