We use cookies on our website to ensure we provide you with the best experience on our website. By using our website, you agree to the use of cookies for analytics and personalized content.This website uses cookies. More Information
It seems like your browser didn't download the required fonts. Please revise your security settings and try again.

Why does my login and/or the password reset not work when using Internet Explored (IE)

  • Type: Knowledgebase
  • Date changed: 9 months ago
Solution #00007500


Barracuda Email Security Services, All Firmware versions


Depending on the version of IE you are using you may have to turn compatibility mode either ON or OFF.
Some earlier version of IE require compatibility mode ON while the latest version if IE appear to need it OFF.
If you are having problems with the login or password reset please try reversing the compatibility mode setting.