When users request temporary access to URL categories with Override configured in the URL Filter policy, access requests are redirected to the Override Admin page. If you are a URL Filter Override admin, you can grant users access to these URL categories for a specific length of time.
Before You Begin
Get the following information from the Barracuda NextGen Firewall X-Series administrator:
- The IP address of the ticketing web interface (e.g., 22.214.171.124)
- The username and password for your admin user.
Grant URL Category Overrides
To grant users access to URL categories that are normally blocked by the URL Filter, proceed as following:
- In a browser, go to:
- Enter your Username and Password.
- Click Login.
- Set the number of minutes the override will remain valid for, and click the green button or the red X button to deny the request.
If the request was allowed, the user is now permitted to access websites in this URL category for the timespan you set. If you denied the request, this URL category is blocked for the set timespan.