Barracuda's support and life-cycle policies for NextGen Firewall X-Series outlines the product support guidelines for this product’s lifecycle. The objective of this policy is to standardize and normalize product lifecycle practices to assist you in making an informed purchase, and support and upgrade decisions. Customers who are operating NextGen Firewall X products under a valid Support & Maintenance Agreement are entitled to the benefits associated with this policy.
This Product is Going End-of-Life and End-Of-Support
End-Of-Sales: As of December 1st, 2018, all new sales for Barracuda NextGen Firewall X Series products have ceased. Only renewals of software and hardware subscriptions for a maximum of one year are available for a limited time up to an expiration date of 30th November 2020.
End-Of-Life and End-Of-Support on December 1st 2020: All Barracuda Firewall X-Series sales will cease; neither new sales nor any renewals will be available. If you currently hold a maintenance and support contract, you will continue to receive our award-winning support and services until your contract expires, or until Dec 1st, 2020, whichever occurs first. Please see the End-Of-Life definition as described in the End of Support and End of Life Information.