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Barracuda NextGen Firewall X

How to re-schedule dropped/giveup mails

  • Type: Knowledgebase
  • Date changed: 7 months ago
Solution #00005126 
 
Scope:
This solution replies to:
- NG Firewall firmware versions 4.2.x,5.0.x, 5.2.x
- netfence firmware versions 4.2.x

 
Symptoms:

Is it possible to re-schedule dropped mails with status giveup? 


 
Solution:

Follow this steps to re-schedule dropped giveup mails.

 

1) Login to command line as user root browse to the mailgateway spool directory.

  cd /phion0/spool/mgw/<server_service>/

 

2) Move the giveup mails from the directory giveup/ to input/

  mv /phion0/spool/mgw/server_service/giveup/* /phion0/spool/mgw/server_service/input

 

3) Delete the giveup mails in the "Access" tab of the GUI

 

5) Get the PID of the spooler process. For this open the mailgw GUI and take a look on the "Process" tab, select the checkbox "Show Internal" and get the PID of the "spooler" process.

 


           

 

 

 

 

 

 

 

 

 

 

6) Kill the spooler process on the command-line.

  kill -USR2 <PID>

 

 

Now all mails in the input directory will be re-scheduled.

 

 

Link to This Page:
https://campus.barracuda.com/solution/50160000000IKYhAAO