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Barracuda NextGen Firewall X

Connection to the Events monitoring GUI with NG Admin is refused

  • Type: Knowledgebase
  • Date changed: one year ago
Solution #00005156 
This solution replies to:
- NG Firewall firmware versions 4.2.x,5.0.x, 5.2.x
- netfence firmware versions 4.2.x


The Events monitoring GUI cannot be accessed with the graphical administration tool NG Admin.



The event database might be corrupt


1. Browse to the "Control" > "Server" tab and in the "Service Status" section block the "event" service

2. Delete the event database on command-line
  rm -f /phion0/event/event*

3. Delete the event buffer database on command-line
  rm -f /opt/phion/preserver/eventd-buffer.db*


4. Start the "event" service again via GUI.



Events that could not be reported due to a corrupt event database will nevertheless have been logged and can be viewed in the Logs GUI



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