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Barracuda NextGen Firewall X

Connection to the Events monitoring GUI with NG Admin is refused

  • Type: Knowledgebase
  • Date changed: one year ago
Solution #00005156 
 
Scope:
This solution replies to:
- NG Firewall firmware versions 4.2.x,5.0.x, 5.2.x
- netfence firmware versions 4.2.x

 
Symptoms:

The Events monitoring GUI cannot be accessed with the graphical administration tool NG Admin.


 

Solution:

The event database might be corrupt

 

1. Browse to the "Control" > "Server" tab and in the "Service Status" section block the "event" service

2. Delete the event database on command-line
  rm -f /phion0/event/event*


3. Delete the event buffer database on command-line
  rm -f /opt/phion/preserver/eventd-buffer.db*

 

4. Start the "event" service again via GUI.

 

 

Note:
Events that could not be reported due to a corrupt event database will nevertheless have been logged and can be viewed in the Logs GUI

 

 

Link to This Page:
https://campus.barracuda.com/solution/50160000000IKZBAA4