We use cookies on our website to ensure we provide you with the best experience on our website. By using our website, you agree to the use of cookies for analytics and personalized content.This website uses cookies. More Information
It seems like your browser didn't download the required fonts. Please revise your security settings and try again.
Barracuda NextGen Firewall X

Connection to the Events monitoring GUI with NG Admin is refused

  • Type: Knowledgebase
  • Date changed: 5 months ago
Solution #00005156 
This solution replies to:
- NG Firewall firmware versions 4.2.x,5.0.x, 5.2.x
- netfence firmware versions 4.2.x


The Events monitoring GUI cannot be accessed with the graphical administration tool NG Admin.



The event database might be corrupt


1. Browse to the "Control" > "Server" tab and in the "Service Status" section block the "event" service

2. Delete the event database on command-line
  rm -f /phion0/event/event*

3. Delete the event buffer database on command-line
  rm -f /opt/phion/preserver/eventd-buffer.db*


4. Start the "event" service again via GUI.



Events that could not be reported due to a corrupt event database will nevertheless have been logged and can be viewed in the Logs GUI



Link to This Page: