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Barracuda NextGen Firewall X

Manual time synchronisation with NTP server fails

  • Type: Knowledgebase
  • Date changed: 6 months ago
Solution #00005188
This solution replies to:
- NG Firewall firmware versions 4.2.x, 5.0.x, 5.2.x
- netfence firmware versions 4.2.x


In the "Control" > "Box", manual time synchronisation triggered by clicking the "Sync" button fails. The following error message is displayed:


  Error: Sync Box Time

           ntp sync faild



Time synchronisation can only succeed, when the deviation between current box time and NTP server time is less than 1000 seconds.


In the "Control" > "Box", adjust time settings manually before synchronising them with an NTP server.



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