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Barracuda NextGen Firewall X

Manual time synchronisation with NTP server fails

  • Type: Knowledgebase
  • Date changed: 6 months ago
Solution #00005188
 
Scope:
This solution replies to:
- NG Firewall firmware versions 4.2.x, 5.0.x, 5.2.x
- netfence firmware versions 4.2.x

 
Symptoms:

In the "Control" > "Box", manual time synchronisation triggered by clicking the "Sync" button fails. The following error message is displayed:

 

  Error: Sync Box Time

           ntp sync faild

 
 

Solution:

Time synchronisation can only succeed, when the deviation between current box time and NTP server time is less than 1000 seconds.

 

In the "Control" > "Box", adjust time settings manually before synchronising them with an NTP server.

 

 

Link to This Page:
https://campus.barracuda.com/solution/50160000000IKZhAAO